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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A pop-up window will show up. It offers thorough info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of tutorial videos illustrating how to work with our Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, examine our comprehensive Frequently Asked Questions database, which comprises questions asked by actual users and provides practical solutions. We constantly update our FAQ database with new Q&A's in order to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, you can touch base with our great team of support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you open will be answered within 1 hour (the average ticket response time is only 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 322398

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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